Shipping Policy

Effective Date: 13/08/2024

1. General Information

At Label Payal Kankaria, we are committed to delivering your order in a timely manner. This Shipping Policy outlines how we handle shipping, including delivery times, costs, and procedures.

2. Shipping Locations

• Domestic Shipping: We offer shipping across India. Currently, we do not ship to PO Boxes or APO/FPO addresses.
• International Shipping: We offer international shipping to select countries. Please contact us at [Your Contact Email] for more information on international shipping options and costs.

3. Processing Time

• Order Processing: All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
• Custom Orders: If your order includes custom-made or pre-order items, please allow additional time for processing. The estimated processing time for custom orders will be communicated to you at the time of purchase.

4. Shipping Rates & Delivery Times

• Standard Shipping:
  • Delivery Time: 5-7 business days within India.
  • Cost: [Shipping Cost Details]
• Express Shipping:
  • Delivery Time: 2-3 business days within India.
  • Cost: [Shipping Cost Details]
• International Shipping:
  • Delivery Time: Varies by destination (usually 10-15 business days).
  • Cost: [Shipping Cost Details]

5. Tracking Your Order

Once your order has been shipped, you will receive an email notification with a tracking number. You can use this tracking number to monitor the status of your shipment on the carrier’s website.

6. Shipping Delays

While we strive to ensure that your order reaches you on time, there may be delays due to unforeseen circumstances such as customs clearance, inclement weather, or carrier delays. In such cases, we will keep you informed and work to resolve the issue as quickly as possible.

7. Shipping to Multiple Addresses

If you wish to ship items to multiple addresses, please place separate orders for each address. We do not offer split shipping for a single order.

8. Lost or Damaged Items

• Lost Packages: If your package is lost in transit, please contact us at [Your Contact Email/Phone Number] so we can assist you in locating it. We are not responsible for packages lost due to incorrect or incomplete shipping addresses provided by the customer.
• Damaged Items: If your order arrives damaged, please notify us immediately with photographs of the damaged item(s) and packaging. We will work with you to resolve the issue.

9. Customs, Duties, and Taxes (for International Orders)

• Customs Fees: International orders may be subject to customs duties, taxes, and fees, which are the responsibility of the customer. Please check with your country’s customs office to determine what these additional costs may be.
• Compliance: By placing an order with Label Payal Kankaria, you agree to comply with all applicable laws and regulations of the destination country. We are not responsible for any customs delays.

10. Contact Us

If you have any questions about our shipping policy or need further assistance, please contact us at:

• Email: payalkankaria27@gmail.com
• Phone: +91 95585 27967
• Address: Upper Ground Floor, Shop No. Ug-44, West
  Field Shopping Centre, Ghoddod Road, Jivan
  Jyot Estate, Surat, Surat, Gujarat, 395001